{"id":682,"date":"2021-06-10T15:23:47","date_gmt":"2021-06-10T15:23:47","guid":{"rendered":"https:\/\/home.hamptonu.edu\/covid\/ufaq\/are-there-resources-to-help-me-if-i-do-not-have-reliable-internet-access-or-a-slow-connection-at-home\/"},"modified":"2021-06-11T14:45:09","modified_gmt":"2021-06-11T14:45:09","slug":"are-there-resources-to-help-me-if-i-do-not-have-reliable-internet-access-or-a-slow-connection-at-home","status":"publish","type":"ufaq","link":"https:\/\/home.hamptonu.edu\/alert\/ufaq\/are-there-resources-to-help-me-if-i-do-not-have-reliable-internet-access-or-a-slow-connection-at-home\/","title":{"rendered":"Are there resources to help me if I do not have reliable internet access or a slow connection at home?"},"content":{"rendered":"<style>div.ewd-ufaq-faq-category-title h4{font-weight:bold;}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='title' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/alert\/wp-json\/wp\/v2\/ufaq\/682' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-682-3JLgbSJSr0' data-post_id='682'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tAre there resources to help me if I do not have reliable internet access or a slow connection at home?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>If your access to the internet at home in not reliable, some internet and mobile data providers are offering expanded access during the COVID-19 pandemic. Before you start working:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Test your network speed. Check your internet speed. You\u2019ll want at least 5Mbps to use Zoom and other collaboration tools.<\/li><\/ul>\n\n\n\n<p>If you discover that, your internet speed is slow:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Move closer to your wi-fi router. Getting closer to your router can improve signal strength. Wi-fi extenders can boost the signal in other rooms.<\/li><li>Restart your router or computer. Most routers have a reset button. If your computer isn\u2019t connecting but other devices are still working online, reboot your computer.<\/li><li>Close other programs and limit streaming\/large downloads while you work. Other programs on your computer may consume processor or network resources. Try disconnecting or limiting use of other non-essential devices on your network.<\/li><li>Call your internet service provider or check their status website to determine if there are any known issues. This will help you learn if the problem is widespread in your area or specific to your home.<\/li><li>Use a mobile hotspot. A hotspot lets you share your phone\u2019s data with other devices to access the internet. Check with your mobile provider to see if a hotspot is an option for you.<\/li><li>Access Blackboard\u2019s Network Connection Manager help page. Your WIFI home network may not be as fast or reliable as your internet as a wired, especially if multiple members of your household are online while you are trying to work in Blackboard. If you\u2019re having trouble with your network, try some of the steps below to improve your connection.<\/li><\/ul>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Are there resources to help me if I do not have reliable internet access or a slow connection at home? If your access to the internet at home in not reliable, some internet and mobile data providers are offering expanded access during the COVID-19 pandemic. Before you start working: Test your network speed. Check [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"ufaq-category":[16],"ufaq-tag":[26],"class_list":["post-682","ufaq","type-ufaq","status-publish","hentry","ufaq-category-technology","ufaq-tag-center-for-information-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Are there resources to help me if I do not have reliable internet access or a slow connection at home? - HU Alert Central<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are there resources to help me if I do not have reliable internet access or a slow connection at home? - HU Alert Central\" \/>\n<meta property=\"og:description\" content=\"A Are there resources to help me if I do not have reliable internet access or a slow connection at home? 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