Here are some commonly asked questions regarding COVID-19 and how it might affect the Hampton University community, as well as resources for additional information. If your question is not answered here, please contact Hampton University at 757-727-5000.
I received a final grade in one of my courses for the Spring 2021 semester that I feel is not accurate. What is the process for grieving a final grade?
The process for grieving a final grade is outlined in the Official Student Handbook or the Academic Catalog. The process begins with the instructor, and then moves through higher levels of appeal (Chairperson, Dean and Office of the Chancellor and Provost). The grievance process ensures that student concerns about grading or other academic matters are addressed in a fair and impartial manner.
If I pre-registered for the summer session, but now I am unable to attend Hampton University for the summer, what should I do?
No, registration for the summer session began on May 15 and will continue until June 15, the date that classes begin for the summer session. Late registration begins on June 15 (Late fee is applied).
|Fall registration for Continuing Undergraduate and Graduate students is August 27 – August 29, 2021. Classes begin on August 30. Late registration for the fall semester is August 30 – 31 (Late fee is applied). Students should check HU Net frequently for any updates to the registration schedule.|
The University is reopening the campus for Summer and Fall 2021. This means that only in-person classes will be offered on the main campus for the 2021Summer Session and the Fall semester. However, Hampton U Online will continue to offer selected online classes for the 2021 Summer Session and the Fall Semester. nnAccording to university policy, Continuing HU students may register for 6 semester credit hours through HU Online during the summer following their freshman, sophomore, and junior years for a total of 18 semester hours. A student may also register for an additional three credit hours during their senior year to complete graduation requirements. For a list of the courses offered through Hampton U Online, contact the office directly at 788-8968.
Admitted and Prospective Students
Yes, the deadline to submit the Advance Payment has been extended to June 1st.
How will the cancellation of the March and May SAT and ACT impact my admission or my provisional admission to the University for the 2020 fall semester?
The cancellation of the March and May SAT and ACT should have a minimal impact to persons who submitted their application by the March 1st deadline. Most students would/should have already taken the SAT or ACT and those credentials are currently being reviewed. nnStudents who were recommended to retake the SAT or ACT because of a provisional admission may choose to participate in the Summer Bridge program, or opt to attend in the fall as a full-time student on a reduced workload. Please contact the Office of Admission at 800-624-3328 or 757-727-5328 for additional guidance and details.
|Currently, there have been no changes to the start date of the Pre-College/Summer Bridge program. However, please read the notice below for information on this year’s annual Pre-College / Summer Bridge Program.|
View the Pre-College/Summer Bridge Program Notice – April 23, 2020
The University is currently planning for your arrival on August 21st and 22nd depending upon your Residence Hall assignment. The Offices of the Registrar and Freshman Studies will communicate with the admitted student population throughout the remainder of the spring and summer to ensure a smooth transition.
I would like to view the campus and speak to an admission counselor. Do you offer virtual tours and virtual information sessions?
Please take our virtual campus tour on eCampusTours.com. The Offices of Admission and University Relations are currently updating and developing a schedule for virtual information sessions. These services are expected to become available during the second week of April. Please visit the Office of Admission website at admissions.hamptonu.edu for additional details.
If my school or college opts to use a Pass/Fail grading system, will it impact my admission, or my ability to receive dual enrollment credit?
|Admission to the University will not be impacted by a Pass/Fail grading option for high school students. Hampton University will accept changes to the grading system as long as it does not impact a student’s ability to satisfy graduation requirements. The Pass/Fail option for college courses from regionally accredited institutions that have an equivalent Hampton University course will be accepted for Passed courses only.|
Please take a look at our online virtual campus tour on eCampusTours.com. Currently, on campus tours and visitation to the campus have been cancelled until further notice. Please continue to check the website for updates.
Advisement and Tutoring
|Remote Tutoring is available for ALL undergraduate students via Student Support Services and the Student Success Center. Please visit the Student Support Services Tutorial Center for more information about our tutors or Supplemental Instruction Leaders. Click the “Schedule a Tutor Today” button to schedule a tutoring session through AppointmentQuest. Once you schedule an appointment, you will receive a notification email with your scheduled date, time, tutor, and a link to your virtual session.|
Drop-in tutoring is also available without an appointment, via the respective links provided in the tutor profiles.
Please click here[https://www.appointmentquest.com/scheduler/2220157834/login] to make an appointment with your Student Success Advisor through AppointmentQuest. You will be taken to the AppointmentQuest webpage and instructed to create an account if you do not already have one. This is a one-time process. Once you create an appointment, the Advisor will contact you to confirm the appointment via email or telephone. Advisement sessions will be held via Blackboard Collaborate, Zoom, Free Conference Call, or telephone. If you have any questions, please call the office at (757) 727-5913.
If I’m a Student Support Services or Ronald McNair Scholar participant, can I receive online advising?
Student Support Services participants and McNair Scholars have also been added to a BlackBoard community to receive advising services. Simply log onto your Blackboard profile and click on HU Student Support Services to gain immediate access to PowerPoints and PDF versions of workshops or to read university or program updates.
To make an appointment with an advisor, please go to: 1) Student Support Services Blackboard page, then click “Schedule with an Advisor” or 2) schedule an appointment through AppointmentQuest.com [https://www.appointmentquest.com/scheduler/2220157834/login]. Once you get to the AppointmentQuest webpage, you will need to create an account if you do not already have one. This is a one-time process. Once your appointment is booked online through AppointmentQuest, you will receive an email from the staff member with further instructions to connect via Blackboard Collaborative for your virtual appointment.
I have the Gallagher Student Health Insurance Plan (SHIP) through the University. Who is available to answer questions about the coverage?
You may email questions and concerns to Student Accounts at email@example.com, or Mr. Watson Jean Denis at firstname.lastname@example.org, the Gallagher SHIP client service representative.
All balances for Spring 2021 semester were due by April 1, 2021. As noted on the Business Office- Deadlines webpage.
Yes, the Career Center has an e-recruiting platform, PirateLink that allows students to log in to view internships and full-time jobs. Student can access PirateLink at https://hampton-csm.symplicity.com/, create a password and log into the system. In addition, the Career Center frequently sends out jobs and internships postings by e-mail. Make sure you keep your Hampton University e-mail functioning to take advantage of reviewing and applying for the positions, based on your interest and qualifications.
Yes, employers contact the Career Center daily looking for opportunities to host virtual events for students. The COVID-19 pandemic poses challenges for employers regarding workforce management. The Career Center is reaching out to our network of employers to discuss remote internships and full-time jobs. Opportunities are shared with students as they are received. Please know that the Career Center will research every employment opportunity to assist students with getting an internship or full-time job. Students are encouraged to attend employer-sponsored events to network. Networking is an excellent way to get the interview for an internship or job.
The Career Center offers the Big Interview Mock Interview Virtual Platform for students to prepare for the interview. Big Interview is an online interviewing preparation platform that combines training and practice to help students improve their interview skills and build confidence.
Due to the current COVID-19 situation, most appointments will be virtual. The Career Center remains open and career services are available to all students and alumni. Students may contact the Career Center by calling (757) 727-5331, or e-mail at email@example.com to schedule an appointment. In-Person appointments are not encouraged at this time. The Career Center is open Monday through Friday from 8:00 AM to 5:00 PM.
The Career Center offers a wide range of services and resources to assist students and alumni in every phase of career planning, job search and the internship search process. The COVID pandemic has prompted the Career Center to offer virtual services for students. Students are notified through various virtual platforms about the dates and times of events such as career assessments, resume review, preparing a cover letter, interview skills and getting an internship, job search workshops and many other events hosted by Career Center staff and our employer partners.
Is there a Professional Dress Code for students to attend Career Fairs and Employer Information Sessions?
COVID-19 has forced most Career Center events to be virtual. However, students are encouraged to dress professionally to attend career fairs and to wear business casual dress to attend employer-hosted events. Students are encouraged to come ready to network and impress our campus visitors.
Hampton University Career Center invites students to start preparing early for the 2021 Fall Career Fair scheduled on September 23, 2021. Students are encouraged to get a jump on updating resume to have that perfect ready when applying for internships or full time jobs. Students may submit or upload resumes for review through PirateLink – (https://hamptonu-csm.symplicity.com/). Career Center staff will review resumes and return them within 2 – 3 days, with approval or recommended updates. Students may e-mail their resume to firstname.lastname@example.org for review.
Students can begin to use the Career Center during freshman year. Freshman students should start by seeking assistance in confirming their career goals, developing their resume and cover letter, attending Career Center sponsored events and learning how to network.
The Career Center is located in the Multi-Purpose building. Students are encouraged to call (757) 727-5331 to schedule an appointment.
Compliance and Disability Services
To schedule a meeting, contact the Office of Testing Compliance and Disability Services at 757-727-5493 or email@example.com.
I am currently registered with Disability Services. Is it too late to receive Accommodation letters for this semester?
No, it is not too late to receive Accommodation Letters for this semester. You may request your letters by using the online Accommodation Letter Request Form.
I currently have accommodations, but they aren’t very helpful. May I have additional accommodations added?
Although additional testing and/or documentation may be necessary, it is possible to have additional accommodations added. For a more persoanl assessment of what is needed, contact the Office of Testing Compliance and Disability Services at 757-727-5493 or firstname.lastname@example.org.
I don’t think I will need my approved accommodations for the classes that I’m currently enrolled in. May I request my letters later during the semester if I change my mind?
Yes. You may request letters at any point during the semester. However, since accommodations are not retroactive, we strongly encourage students to request their letters at the beginning of the semester so that accommodations are active.
Yes, Intake Meetings are required. The Office of Testing, Compliance and Disability Services is using Zoom and Blackboard Collaborate to conduct virtual intake meetings.
|Accommodations are provided to students with documented disabilities in an attempt to level the playing field, not an unfair advantage. If an accommodation offers an advantage on digital exams that it would not on in-class assessments, it is considered unreasonable and cannot apply to digital exams.|
Example: If your accommodations include the use of scratch paper on tests and quizzes, N/A to digital assessments – Since digital exams are not proctored in person, there is no way of verifying that the scratch paper doesn’t include notes or helpful hints. As a result, this accommodation is considered unreasonable and cannot apply. However, in many cases, instructors have the option to enable special features in Blackboard that would allow additional workspace. If this will benefit you, call the Office of Compliance & Disability Services (757) 727-5493.
|Yes, the end date for course withdrawal has been extended to Friday, April 10, 2020. The fillable course withdrawal form is available on the HU website und “Student Forms.” The student is to complete the form, forward it to the course instructor, who in turn forwards it to the Department Chairperson for submission to the Office of the Registrar.|
No, the final examination schedule has not changed. Final exams for May 2020 candidates begin on Friday, April 24th and end on Wednesday, April 29th. Final exams for Continuing Students begin on April 30th and end on May 6th. You are expected to hold your exams at the days and time they are scheduled to avoid conflicts with other classes.
If I have technical difficulties with remote instruction using Blackboard at home, what should I do?
You should contact Blackboard Support at the HU BB Support Online Contact Form.
Now that we are teaching remotely from home, may I teach classes at a time other than the scheduled time?
No, remote instruction at home should occur during the scheduled class time to avoid conflicts students may have with their other classes.
|Pre-registration for Summer and Fall 2020 begins on April 13th. All faculty advisors will conduct advising sessions remotely via Blackboard Collaborate Ultra. Questions regarding the process should be directed to your Chair/Dean’s office.|
Most likely, the faculty clearance process will be online.
Plans for the Spring Institute are still pending. You will be informed once the plans are finalized.
Health and Wellness
Are there any other ways I can get support and feel more connected to Hampton University while I am away from campus?
|• Groups: The Student Counseling Center (SCC) will be offering a weekly Mindfulness Meditation group on Wednesdays at 12:00pm. This group is designed to assist participants in learning healthy practices for coping with stress during this unprecedented experience.|
• Student Check-In Groups: SCC will host a check-in hour for all students. This is an informal opportunity to talk about the ongoing transition and receive support from your peers as well as the SCC team. Both sessions will be held on Mondays and Tuesdays at 2:00pm via Blackboard Collaborate. Please check HU News via your HU email address for the link to join these sessions. We look forward to seeing you there!
• Youtube Channel: Please subscribe to the SCC Youtube Channel which will bring you weekly updates on healthy self-care practices to engage in during this time. You will not only see HU SCC Staff, but also some of your peers!
• Instagram: For additional wellness strategies and updates, please follow us on Instagram @HUStudentcounseling.
At this time, SCC counselors are only permitted to provide traditional therapy services to students in states in which the Licensing Board of that state allows us to practice across state lines. Your SCC counselor will alert you regarding whether or not the state you are located will allow Virginia providers to offer 60-minute therapy session. However, SCC is available to provide brief telephonic or Zoom consultation appointments to all students in order assist you in briefly discussing any current issues and to assist in connecting you with mental health services in your area.
|The SCC is available for telephone and telehealth appointments. Walk-In appointments are not available at this time. Please contact 757-727-5617 during normal business hours (Monday-Friday between 10:00am – 5:00pm) to schedule an appointment. After hours or weekend emergencies, please contact Hampton University Police Department or your local/state Police Department for assistance.|
|• Contact your Health Care Provider.|
• Review the information provided on the CDC COVID-19 Fact Sheet (PDF).
- Wash your hands, cover your cough, and avoid touching your eyes nose and mouth.
- Follow social distancing recommendations.
- Wear a facial covering to protect others from your respiratory droplets. For additional information, click the link here.
All individual counseling appointments are provided via telehealth (Zoom) and/or telephonically, based upon student preference. In-person appointments are not available at this time. SCC is now able to assist students with accessing Therapy Assisted Online (TAO.) TAO is a new self-paced virtual platform that allows you to watch videos, read information, and complete therapeutic exercises at a time that is convenient for you. Common topics include emotional well-being, sleep hygiene, coping with stress, anxiety, and depression. For more information, please visit www.taoconnect.org and/or contact SCC via telephone at 757-727-5617 to assist you in accessing this new service!
You may visit the CDC website (www.cdc.gov) or the Virginia Department of Health website (www.vdh.virginia.gov) for the latest information.
Where can I go to access credible information about Telehealth Services for the rest of the semester and/or during the summer months?
|• Helpline Center|
• Student Tele-Help 24/7
• Behavioral Health Treatment Services Locator
• 60 Digital Resources for Mental Health
|• Contact your primary care provider.|
• Call the Hampton University Health Center at 757-727-5315.
• After 5pm and weekends, call 757-727-5259 to page the nurse.
|The Health Center will remain available via phone Monday – Friday, 10:00 a.m. – 5:00 p.m. You can reach the front office at (757) 727-5315.|
Once in-person classes resume, the Health Center will be guided by the Centers for Disease Control and Prevention (CDC), the Virginia Department of Health (VDH), and our own policies to determine if medical clearance will be required.
Our Yogi, Khalilah Miles will continue to provide exclusive content for Hampton University students, faculty, and staff. New content will be released every Wednesday. To access classes, visit infin8telotus.com; Click on Classes; Select HamptonU; enter password HamptonU
Housing selection is open and available for all new students online via the HamptonU Housing Portal. New students interested in housing for the Fall 2021 semester must must pay the $600 Advance Payment – New and email the Office of Residence Life & Housing at email@example.com to request access to the HamptonU Housing Portal to select housing for the Fall 2021 semester.
Housing selection ended Thursday, May, 13th online via the HamptonU Housing Portal. Continuing students interested in housing for the Fall 2021 semester must must pay the $400 Advance Tuition Payment and email the Office of Residence Life & Housing at firstname.lastname@example.org to request housing for the Fall 2021 semester.
If I have a credit on my account, can it be used to pay the $400.00 advance payment for the Fall 2021 semester?
Yes, please email the Business Office at email@example.com to request any credit on your account to be applied to the $400.00 advance payment for the Fall 2021 semester.
What happens if a student tests positive for COVID-19 yet is asymptomatic or is exposed to COVID-19?
Students who have tested positive for COVID-19 yet are asymptomatic and students exposed to COVID-19, such as roommates/suitemates, must temporarily relocate to the Religious Studies Center (RSC). Students are required to relocate to the address indicated in their Personal Emergency Plan (PEP) for the remainder of their quarantine/isolation period.
What procedures have been implemented for the residence halls to assist in mitigating the spread of COVID-19?
In preparation for students to return to campus, all on-campus residential communities will follow the CDC guidelines for institutions of higher education.
Video descriptions of the residence hall rooms and building amenities are available on the Hampton University Office of Residence Life & Housing webpage.
HU Police Department
Please contact the Office of Judicial Affairs via email to firstname.lastname@example.org for specific instructions on completing any assigned community service hours.
I recently was suspended and would like to schedule my Post Separation Administrative Hearing (PSAH). Who do I contact for the scheduling?
If there are no legal requirements in your letter, you may request a hearing by emailing email@example.com. Our staff will contact you to schedule a teleconference
|All students must complete an acknowledgement receipt of the Hampton University Student Handbook and the COVID-19 Guidelines. Each year the Student Handbook includes important academic and social policy updates to ensure students are aware of Hampton University expectations of them on and off campus; including the Student Code of Conduct and the COVID-19 Guidelines. Many sections in the Student Handbook have been updated to reflect the changes that have occurred at the University and we encourage you to become familiar with those changes. Students click here to be redirected to the “Official Student Handbook” website validation page. Students sign into the “Official Student Handbook” receipt page using their InfoTech username and password.|
The Office of the Registrar will begin mailing diploma packets that will include Honor chords, the commencement program, a parent certificate and your HU transcript the first week in June.
The 2020 and 2021 graduates will be invited back to campus in December 2021 for an in person ceremony. The Ceremonial Ocassions committee will provide details by June 30, 2021.
|With the supervisors’ approval, some individuals whose job responsibilities can be performed remotely, with deliverables, will be allowed to work from home. The reality is that not all work can be performed remotely. Some individuals must physically report to campus to provide essential services. Therefore, Vice Presidents, Deans, Directors, and needed support staff persons in their office; staff in the Business Office, Financial Aid Office, Admission Office, Purchasing Office, Computer Center, Academic Technology Mall, Buildings and Grounds; the Mail Room Supervisor; Switchboard Operator, and HU Police Department will report to work as usual. The remote work schedule will begin on Monday, April 6, 2020, once qualifying individuals have been identified and their remote work responsibilities and tasks have been approved.|
No, FMLA entitles employees to job-protection when they have a serious health condition or when they need leave to care for covered family members who have a serious health condition. Leave for the purpose of avoiding exposure to the coronavirus is not protected under FMLA.
I am self-quarantining due to my own desire due to various factors, i.e. age, underlying health conditions, family members, believe to have been exposed to someone who tested positive. Will I be paid during the quarantine period?
An employee may use annual leave for the 14 day self-quarantine period. The employee must use their leave if they wish to be paid. If they have exhausted all annual leave, it will result in leave without pay.
I am unable to report to work due to my child’s school or daycare being closed. What are my options?
At this time, an employee who is unable to report to work must use their annual leave if they wish to be paid. If they have exhausted all annual leave, it will result in leave without pay. Additionally, bringing children to work/campus due to school or childcare closures is not allowed.
Employees who are sick must stay home. The employee should immediately contact their health care practitioner and then notify their supervisor of their absence. Employees who think they may been exposed to the virus are required to self-quarantine for 14 days.nnThe CDC recommends you call before visiting any medical office or hospital in person.nnAny employee with symptoms of the virus or confirmed as positive for the Coronavirus, must notify the Office of Human Resources with their name, HUID number, contact phone number, and travel locations and dates, if applicable.n
Building and Grounds employees are making the cleaning of high touch areas the priority and has established defined cycles for disinfecting. The Director of Buildings and Grounds is continuing to monitor the situation and follow recommendations of the CDC.
|No, both virtual and in-person events will be offered. All in-person events will be in compliance with all CDC guidelines, face coverings and social distancing will be practiced. Please go to calendar.hamptonu.edu to check the University calendar for event updates.|
|Staff members will be present in the office Monday through Friday during the hours of 10am – 5pm by appointment only. Student Activities staff will also be available during the hours of 10am – 5pm via email and phone:|
- Office: firstname.lastname@example.org | 757-727-5691
- Mr. Anzell Harrell: email@example.com | 757-727-5691
- Ms. Calandra Harris: firstname.lastname@example.org | 757-727-6088
- Mr. Calvin Harris: email@example.com | 757-727-5690
- Mrs. Kristina James: firstname.lastname@example.org | 757-727-5687.
- Ms. Samantha Keesler: email@example.com | 757-727-5495 or 757-727-5102
Currently, all organizations that were eligible have completed membership intake for the spring 2021 cycle or decided to postpone until further notice. The new members of each organization have been presented via its respective organization social media platform. No in-person new member presentation shows will take place. Intake will continue on its normal schedual starting in the Spring 2022 semester.
All clubs and organizations can reactivate or apply (if new), for the Fall 2021 semester. The online portal will be open the first day of classes and will close on the last business day of September at 5pm. If anything changes, all students will be notified via HamptonU emails.
As in years past, students are not required to pay dues, however, dues will be collected in preparation for Senior week events.
As in years past, students are not required to pay dues, however, dues will be collected in preparation for SOJU week events.
Yes, the Hampton University SLP process will take place in October of 2021. All information will be communicated via the SLP (@greer_slp) and Student Activities (@hustudentactivities) social media sites as well as sent out to all students via their HamptonU email.
The Hampton Man Initiative will be coordinating virtual and in-person programming and events. All in-person events will be in compliance with all CDC guidelines, face coverings and social distancing will be practiced. Information will be shared to current mentees via email and the HMI Instagram Account (@hamptonmaninitiative).
Yes. However, Student Activities and the Senior Class Officers will determine what events, Traditional and New, will be scheduled based on CDC guidelines and overall COVID saftey.
At this time, Student Activities is planning for varient of Miss HU, Mr. Pirate, Coronation, Step Show, Fashion Show, and the Friday Vendor Bazaar. Select events will have live stream options.
|Yes, all events taking place both virtually and in-person must be submitted and approved via the online Localist system. Any event to take place without prior approval will risk the Organizations University recognition status. Please remember that availability is on a “first come first served” basis. Events must be submitted a minimum of 21 days in advance and must have advisor approval before spaces can be reserved.|
Yes, the Hampton University election process will be conducted in the Fall 2021 Semester. All information will be communicated via the SGA (@hu_sga) and Student Activities (@hustudentactivities) social media sites as well as sent out to all students via their HamptonU email.
|Some providers are offering free or discounted internet and increased data allowances. If you have internet at home, review the tips for improving connection problems.|
- Free internet service – If you’re worried about how you’ll access your online classes without public hotspots, Comcast is offering free internet service to new customers who qualify as “low-income” for 60 days. They’re also providing unlimited data and higher internet speed to their customers during the pandemic. If you don’t fall within this qualification or aren’t within the Comcast service area, Charter Communications is also offering free internet service to households with K-12 or college students.
- Access free or discounted internet / data during COVID-19 period. In response to the Coronavirus pandemic, several internet and telecom service providers have pledged to offer free access to the internet or increased data allowances to ensure people can get online during this unprecedented time.
- The FCC’s “Keep America Connected“” initiative pledges to suspend common penalties and expand internet access [US]
- Xfinity [US]
- Spectrum / Charter [US]
- AT&T [US]
- Verizon [US]
- T-Mobile [US]
- More to be added as details become available.
Are there resources to help me if I do not have reliable internet access or a slow connection at home?
If your access to the internet at home in not reliable, some internet and mobile data providers are offering expanded access during the COVID-19 pandemic. Before you start working:
- Test your network speed. Check your internet speed. You’ll want at least 5Mbps to use Zoom and other collaboration tools.
If you discover that, your internet speed is slow:
- Move closer to your wi-fi router. Getting closer to your router can improve signal strength. Wi-fi extenders can boost the signal in other rooms.
- Restart your router or computer. Most routers have a reset button. If your computer isn’t connecting but other devices are still working online, reboot your computer.
- Close other programs and limit streaming/large downloads while you work. Other programs on your computer may consume processor or network resources. Try disconnecting or limiting use of other non-essential devices on your network.
- Call your internet service provider or check their status website to determine if there are any known issues. This will help you learn if the problem is widespread in your area or specific to your home.
- Use a mobile hotspot. A hotspot lets you share your phone’s data with other devices to access the internet. Check with your mobile provider to see if a hotspot is an option for you.
- Access Blackboard’s Network Connection Manager help page. Your WIFI home network may not be as fast or reliable as your internet as a wired, especially if multiple members of your household are online while you are trying to work in Blackboard. If you’re having trouble with your network, try some of the steps below to improve your connection.
A virtual private network (VPN) extends a private network across a public network and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network.
When to use VPN:
- Anytime you are conducting University business on your Hampton University-owned laptop
- You need to connect to network fileshares. (e.g., H drive) on your Hampton-owned laptop. Note: connecting to fileshares from personally owned computers is prohibited, even with VPN.
- If you need to use applications that require VPN. Some include:
- Image Now
- Some Library IT and IT specific applications whose license is tied to university owned computers
Review the instructions for accessing Hampton University’s network via VPN.
As a reminder, please only use VPN when necessary. We need to reserve those limited resources for the systems that do have a secure connection requirement.
An e-signature, or electronic signature, is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
Electronic Signatures are:
- Legally Bonding – Electronic signatures are legally valid and enforceable in almost every industrialized country in the world.
- Incredibly efficient – Electronic signatures speed up every transaction and process by having recipients e-sign documents.
- Extremely cost effective – Using e-signatures helps reduce spending on paper, ink, and postage, meaning big cost savings.
Hampton is investigating various document signing tools. One that we have access to right now is the AdobeSign feature. We suggest that you create your “Adobe” signature now.
- “How to create a signature in Adobe” Instructions
- Another source of information to show you how to add a signature: How to Add a Signature to a PDF
NOTE: Placing an image of a signature and actually signing with a certificate are different. The Adobe website provides details to differentiate here: Using Digital Signatures
Hampton University’s Provost has directed faculty and staff to use Blackboard’s Collaborate Ultra for remote teaching and advising. Administration and staff personnel should use the approved Zoom user account provided for all internal and external meetings. Additionally, the CIT is exploring access to Microsoft teams to promote collaboration and productivity among groups.
- Blackboard Collaborate Ultra – Blackboard Collaborate is a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. Collaborate with the Ultra experience opens right in your browser, so you don’t have to install any software to join a session. More information on Blackboard Collaborate can be found on the CIT website’s Blackboard Learn section.
- Zoom – Recent news about privacy and security issues involved with using the video communications tool, Zoom, raised concerns among Hampton’s faculty, staff, students, and many other organizations using this tool. Many of the incidents appearing on the news are unauthorized users entering an unsecured Zoom meeting and causing disruptions, popularly known as Zoom bombing. To defend against this and other unwanted meeting interruptions, we recommend keeping your Zoom client updated and using one of many available safeguards including:
- The most recent Zoom update provides a Security button directly on the meeting window.
- Requiring authentication.
- Adding a meeting password.
- Enabling a waiting room.
- Limit screen sharing.
- Locking meetings after participants have joined.
Details of these security options and more can be found in the Security section of the CIT website’s FAQs. Helpful tutorials for using Zoom security features can be found on the Zoom website: Zoom Training Resources.Read Zoom’s response to the recent security concerns.Hampton’s CIT feels confident that the risks identified to date are either avoidable with the proper security settings or being mitigated by Zoom. We will continue to vigilantly monitor Zoom’s security situation and advise accordingly. We ask you to remain informed by checking our CIT website frequently for new information and implementing the practices we define.If you have any further questions, please do not hesitate to contact the ATM Help Desk by emailing firstname.lastname@example.org.
- Microsoft Teams – Microsoft Teams is a chat-based collaboration tool that provides global, remote, and dispersed teams with the ability to work together and share information via a common space. The CIT is currently utilizing the features like document collaboration, one-on-one chat, team chat, and more to work remotely. The Computer Center is managing “setting up” the teams. Submit a Help Desk request if you want to implement this feature for your department.
- You do not need VPN access to use Blackboard Collaborate, Zoom, or Teams.
Due to high call volume and to better address campus needs, Hampton University will be taking the following measures for tech support:
- For all non-urgent support questions or issues, please email email@example.com.
- For urgent support questions, you may call the ATM/Help Desk (757-728-5959, Mon.-Fri. 8am-5pm) but you may incur wait times because of the volume.
- While walk-in tech support is unavailable until further notice at all campus help desk locations, the Help Desk will still offer tech support for on-campus users via remote tools.
We apologize for the inconvenience this change may have. Please continue to check the CIT website for further updates.