{"id":4524,"date":"2026-08-10T10:56:48","date_gmt":"2026-08-10T14:56:48","guid":{"rendered":"https:\/\/home.hamptonu.edu\/graduates\/?page_id=4524"},"modified":"2026-08-20T16:05:11","modified_gmt":"2026-08-20T20:05:11","slug":"complaint-procedures","status":"publish","type":"page","link":"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/complaint-procedures\/","title":{"rendered":"Complaint Procedures"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"4484\" class=\"elementor elementor-4484\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-a9ed3f3 e-con-full e-flex e-con e-parent\" data-id=\"a9ed3f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0f2ed elementor-widget elementor-widget-heading\" data-id=\"1e0f2ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Graduate College Handbook<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-787f349 elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"787f349\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-plus\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-787f349\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4455\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Overview<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4585\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/mission-statement\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Mission Statement<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4590\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/quality-enhancement-plan\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Quality Enhancement Plan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4584\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/hampton-unviersity-a-brief-history\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Hampton Unviersity: A Brief History<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4576\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/foreword-to-graduate-faculty\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Foreword to Graduate Faculty<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4577\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/foreword-to-graduate-students\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Foreword to Graduate Students<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4593\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Graduate College Governance<span class=\"sub-arrow\"><i class=\"fas fa-plus\" aria-hidden=\"true\"><\/i><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4581\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/graduate-college-governance-and-operations-structure\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Organizational Chart<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4571\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/bylaws-of-the-graduate-college\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Bylaws of the Graduate College<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4588\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/organization-of-graduate-students\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Organization of Graduate Students<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4572\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/civility\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Civility<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4594\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Graduate Faculty<span class=\"sub-arrow\"><i class=\"fas fa-plus\" aria-hidden=\"true\"><\/i><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-4595\"><a class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Criteria for Graduate Faculty Membership<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4596\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Student Affairs<span class=\"sub-arrow\"><i class=\"fas fa-plus\" aria-hidden=\"true\"><\/i><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4586\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/notice-of-non-discrimination\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Notice of Non-Discrimination<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4575\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/discrimination-complaint-procedures\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Discrimination Complaint Procedures<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4573\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/complaint-procedures\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Complaint Procedures<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4598\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/student-rights-at-hampton-university\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Student Rights at Hampton University<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4599\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/the-code-of-conduct\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">The Code of Conduct<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4600\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/the-dress-code\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">The Dress Code<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4601\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Admissions and Other Academic Matters<span class=\"sub-arrow\"><i class=\"fas fa-plus\" aria-hidden=\"true\"><\/i><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4568\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/admissions\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Admissions<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4569\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/admissions-international-applicants\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Admissions \u2013 International Applicants<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4570\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/applicant-classifications\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Applicant Classifications<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4587\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/on-track-to-the-masters-degree\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">On Track to the Master\u2019s Degree<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4589\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/policies-on-separation-from-and-re-entry-into-the-university\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Policies on Separation from and Re-entry into the University<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4583\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/guidelines-for-awarding-assistantships\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Guidelines for Awarding Assistantships<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4580\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/graduate-assistants\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Graduate Assistants<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4591\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/research-assistants\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Research Assistants<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4602\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/teaching-assistants\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Teaching Assistants<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4592\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/resources-for-the-preparation-of-theses-and-dissertations\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Resources for the Preparation of Theses and Dissertations<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4566\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/additional-forms\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Additional Forms<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4603\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/steps-to-submitting-a-thesis-or-dissertation\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Steps to Submitting a Thesis or Dissertation<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-4604\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Position Descriptions in the Graduate College<span class=\"sub-arrow\"><i class=\"fas fa-plus\" aria-hidden=\"true\"><\/i><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4574\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/dean\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Dean<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4582\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/graduate-counselor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Counselor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4578\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/graduate-admissions-coordinator\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Graduate Admissions Coordinator<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4579\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/graduate-admissions-counselor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Graduate Admissions Counselor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4567\"><a href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/administrative-assistant\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Administrative Assistant<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-805c12c elementor-widget elementor-widget-text-editor\" data-id=\"805c12c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/home.hamptonu.edu\/graduates\/wp-content\/uploads\/sites\/169\/2026\/07\/hamptonu_Graduate_College_Student_Handbook_7.20.26.pdf\" target=\"_blank\" rel=\"noopener\">Download the Graduate College Handbook (PDF)<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>The student should make the complaint verbally or in writing to the VP for Student Success and Enrollment Management. If, however, the complaint involves the VP for Student Success and Enrollment Management, then the complaint should be directed to the Chief Human Resources Office and will be handled in accordance with the Faculty Handbook procedures, Section 1.3.1.<\/p>\n\n\n\n<p>In making a complaint, the student should provide sufficient information to identify the parties involved, any witnesses, the alleged discrimination, and all facts that support the allegations of discrimination.<\/p>\n\n\n\n<p>The VP for Student Success and Enrollment Management (hereinafter \u201cInvestigator\u201d) shall immediately begin an investigation of the complaint. The investigation will involve meeting with all parties and witnesses. The complainant and the person(s) against whom the allegation of discrimination have been made and their respective representatives, if any, will be provided an opportunity to submit information, written statements and documentation regarding the complaint allegations. To the extent appropriate, interim measures for the protection of the complaining party may be taken while the investigation is pending.<\/p>\n\n\n\n<p>Within 30 days of receipt of the complaint, unless the Investigator has notified the parties in writing that the facts require a longer investigation, the Investigator shall issue a written determination as to the complaint, including the investigative findings, and provide such written determination to the complainant and the respondent. The Dean of Students will implement prompt remedial action to remedy any discrimination or harassment that he concludes has occurred.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Either party may appeal the findings of an investigation by submitting a written document within seven (7) days of notification of the determination to the Vice President for Student Success and Enrollment Management, Hampton University, Hampton, VA 23668 who shall refer the appeal to the three (3) member Administrative Appeals Committee. The appeal must specify with particularity the irregularities of the Investigator\u2019s determination. The Vice President for Student Success and Enrollment Management must inform the parties of the appeal decision within fourteen (14) days of the receipt of the appeal.<\/p>\n\n\n\n<p>Although Hampton University will make every effort to comply with these timelines, circumstances such as school breaks may justify an extension of time. If such an extension is warranted, the parties will be advised.<\/p>\n\n\n\n<p>Retaliation against any person who files a complaint of alleged discrimination or harassment, participates in an investigation, or opposes a discriminatory or harassing education practice or policy is prohibited under university policy and by state and federal law. An individual who believes he or she was subjected to retaliation can file a complaint about the alleged retaliation under these procedures. If it is determined that retaliation has occurred, sanctions may be imposed, including, but not limited to, suspension or termination.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">EMPLOYEES INCLUDING FACULTY<\/h2>\n\n\n\n<p>Complaints by Employees including Faculty alleging discrimination and\/or harassment in violation of Hampton University\u2019s policies on non-discrimination not involving Title IX should be directed to:<\/p>\n\n\n\n<p>Ms. Rikki R. Thomas<br>Chief Human Resources Officer<br>53 Marshall Avenue<br>Hampton, VA 23668<br>757-727-5250<br>Email: <a href=\"mailto:rikki.thomas@hamptonu.edu\" target=\"_blank\" rel=\"noreferrer noopener\">rikki.thomas@hamptonu.edu<\/a><\/p>\n\n\n\n<p>For details concerning these complaints procedures, please see the following: Education Support Staff Handbook or <a href=\"https:\/\/img2.hamptonu.edu\/hu\/docs\/faculty\/REVISED-FACULTY-HANDBOOK-SPRING-2017-FINAL-6-2018.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Faculty Handbook<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The student should make the complaint verbally or in writing to the VP for Student Success and Enrollment Management. If, however, the complaint involves the VP for Student Success and Enrollment Management, then the complaint should be directed to the Chief Human Resources Office and will be handled in accordance with the Faculty Handbook procedures, [&hellip;]<\/p>\n","protected":false},"author":232,"featured_media":4811,"parent":4441,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-4524","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaint Procedures - Graduate College<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/home.hamptonu.edu\/gradcoll\/current-students\/handbook\/complaint-procedures\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaint Procedures - Graduate College\" \/>\n<meta property=\"og:description\" content=\"The student should make the complaint verbally or in writing to the VP for Student Success and Enrollment Management. 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