{"id":403,"date":"2024-05-23T07:24:21","date_gmt":"2024-05-23T07:24:21","guid":{"rendered":"https:\/\/home.hamptonu.edu\/sbs\/?page_id=403"},"modified":"2025-06-10T19:37:53","modified_gmt":"2025-06-10T19:37:53","slug":"it-help-desk-client-services","status":"publish","type":"page","link":"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/","title":{"rendered":"Client Technology Services (IT Helpdesk)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"403\" class=\"elementor elementor-403\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79547c8 e-con-full e-flex e-con e-parent\" data-id=\"79547c8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b36f5f2 elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"b36f5f2\" data-element_type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-87763a7 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\"><\/div><div class=\"elementor-background-overlay\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Student Business Services<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3733f4b elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"3733f4b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-72d46a0\" data-id=\"72d46a0\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9832be8 elementor-nav-menu__text-align-aside elementor-widget elementor-widget-global elementor-global-265 elementor-widget-nav-menu\" data-id=\"9832be8\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-chevron-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-9832be8\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-62\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Student Business Services  &#8211; Office &amp;  Legal Information<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-209\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/mission-and-vision\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Mission<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-210\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/contact\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Contact Information\/Payment Address<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-149\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/wp-content\/uploads\/sites\/124\/2025\/10\/1AA-Hampton-University-SBS-Org-Chart-ACTIVE-October-20-2025-1.pdf\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Student Business Services ORG Chart<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-63\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/wp-content\/uploads\/sites\/124\/2024\/09\/HAMPTON-UNIVERSITY-STUDENT-FINANCIAL-RESPONSIBILITY-STATEMENT-TERMS-AND-CONDITIONS.pdf\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">HU Student Financial Responsibility Agreement<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-64\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/disclaimer\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Disclaimer for Errors and Omissions<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-65\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/force-majeure-statement\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Force Majeure Clause &#8211; Unforeseen Circumstances<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-66\"><a aria-expanded=\"false\" href=\"https:\/\/home.hamptonu.edu\/sbs\/student-accounts-forms\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Student Accounts Information<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1318\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/payment-options\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Payment Options<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-420\"><a aria-expanded=\"false\" href=\"#\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Review Student Account and Make Payments<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-421\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/viewing-your-bill-and-account-activity\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Viewing your Student Bill and Account Activity<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-424\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/add-an-authorized-user-to-your-account\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Add an Authorized User to your account<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-422\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/enroll-in-a-payment-plan\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hampton Installment Payment Plan (HIPP)<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-838\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/student-accounts-forms\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Meal Plan Enroll\/Change Form<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1027\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/hu-smart-card-information\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Pirate Power &#8211; HU Smart Card Information<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-152\"><a aria-expanded=\"false\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">IMPORTANT BILLING CALENDAR BY SEMESTER<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1021\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/explanation-of-tuition-and-fees\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Explanation of Tuition and Fees<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-620\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/fall-2024\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Fall 2025<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-621\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/spring-2025\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Spring 2026<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-151\"><a aria-expanded=\"false\" href=\"#\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Tuition and Fee Schedules<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-1209\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/tuitionandfees\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Tuition and Fees 2025-2026<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-543\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/wp-content\/uploads\/sites\/124\/2024\/05\/Tuition-and-Fee-Schedule-2024-25.pdf\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Tuition and Fees 2024-2025<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-544\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/wp-content\/uploads\/sites\/124\/2024\/05\/Tuition-and-Fee-Schedule-2023-24.pdf\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Tuition and Fees 2023-2024<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-67\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Student Refunds<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-452\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/student-refunds\/#explanation\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Explanation of Refunds<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-453\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/student-refunds\/#set-up\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">How to set up student Direct Deposit for e-Refunds<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-454\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/student-refunds\/#checks\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Paper Checks Process\/Re-Issue<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-455\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/student-refunds\/#plus-loans\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Explanation of Application of PLUS (Parent Loans) and eligible PLUS refund<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-68\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Cashiering &amp; Payments<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-161\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/walk-in-payments\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hours and Location for Walk in Payments<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-162\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/walk-in-payments\/#accepted-payments\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Accepted Payments (Cash\/Paper Checks\/Money Order\/Cashier Checks<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-423\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/making-a-one-time-payment\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Making a One-Time Payment<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-163\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/credit-debit-cards\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Online Payments via TouchNet<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-165\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/e-check\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">E-Check \u2013 No Fee Payment Processing<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-166\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/credit-debit-cards\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Credit\/Debit Cards \u2013 (Effective May 1st, 2025) Non-Refundable Payment Processing Fee 2.95%\/$3.00 Minimum<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-69\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">COLLECTIONS &#8211; Loan Repayment &amp; Delinquent Student Account Balances<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-169\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/ecsi\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">ECSI Loan Servicing and Billing for Student Loans<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-170\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/loans-and-contact-information\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Loans We Administer\/Contact information for questions<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-171\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Student Account Delinquent Balance<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-173\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/past-due-balance\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">How to I pay my past due student account balance?<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-174\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/internal-collections-payment-plan-options\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Internal Collections Payment Plan Options<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-177\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/student-account-balances-place-for-collection\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Student Account Balances Place for Collection<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1087\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/hu-temporary-release-of-official-academic-transcripts\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">FORM HU Temporary Release of Official Academic Transcripts<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-70\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">IRS 1098T Tax Information<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-178\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/1098t\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hampton University IRS 1098-T Form and Disclaimer<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-179\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/1098t#1098t-instructions\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Instructions on how to obtain IRS 1098-T Form (eForm\/paper)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-180\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/1098t#1098t-explanation\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\">Explanation of IRS 1098-T Tax Reporting Information<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-71\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/faq\" class=\"elementor-item menu-link\" tabindex=\"-1\">FAQ &#8211; INFORMATION TBD<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-72\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Other Office&#8217;s Contact Information<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-181\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/office-of-financial-aid-and-scholarships\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Office of Financial Aid and Scholarships<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-182\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/office-of-the-registrar\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Office of the Registrar<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-187\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Client Tech. Services (IT Helpdesk)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-184\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/office-of-residence-life-and-housing\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Office of Residence Life and Housing<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-185\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/hampton-university-campus-dining\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hampton University Campus Dining<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-186\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/campus-card-parking-car-registration\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">HU Police &#8211; Campus Card\/Pirate Emergency Notification System\/Parking Permits<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-953\"><a href=\"https:\/\/home.hamptonu.edu\/healthcenter\/outreach\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Student Health Center\/Insurance Information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-183\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/office-of-admissions\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Office of Admissions<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-1454\"><a href=\"https:\/\/home.hamptonu.edu\/sbs\/fall-2025\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Fall 2025<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-22c407d\" data-id=\"22c407d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c93a0e4 elementor-widget elementor-widget-spacer\" data-id=\"c93a0e4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7df58e7 elementor-widget elementor-widget-heading\" data-id=\"7df58e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Client Technology Services (IT Helpdesk)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8eedefa elementor-widget elementor-widget-text-editor\" data-id=\"8eedefa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hampton University Client Technology Services (IT Helpdesk) provides a unique role as the primary source of IT services and support for students, faculty, staff, and researchers. Services include answering questions about ongoing IT operations, helping our Hampton community for IT related tasks, and operating and maintaining faculty and student computer labs. For more information, please refer to <a href=\"https:\/\/home.hamptonu.edu\/doit\/helpdesk\/\">Hampton University Client Technology Services (IT Helpdesk) website<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Student Business Services Client Technology Services (IT Helpdesk) Hampton University Client Technology Services (IT Helpdesk) provides a unique role as [&hellip;]<\/p>\n","protected":false},"author":119,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-403","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Client Technology Services (IT Helpdesk) -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client Technology Services (IT Helpdesk) -\" \/>\n<meta property=\"og:description\" content=\"Student Business Services Client Technology Services (IT Helpdesk) Hampton University Client Technology Services (IT Helpdesk) provides a unique role as [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-10T19:37:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/it-help-desk-client-services\\\/\",\"url\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/it-help-desk-client-services\\\/\",\"name\":\"Client Technology Services (IT Helpdesk) -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/#website\"},\"datePublished\":\"2024-05-23T07:24:21+00:00\",\"dateModified\":\"2025-06-10T19:37:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/it-help-desk-client-services\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/it-help-desk-client-services\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/it-help-desk-client-services\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Client Technology Services (IT Helpdesk)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/#website\",\"url\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/home.hamptonu.edu\\\/sbs\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Client Technology Services (IT Helpdesk) -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/","og_locale":"en_US","og_type":"article","og_title":"Client Technology Services (IT Helpdesk) -","og_description":"Student Business Services Client Technology Services (IT Helpdesk) Hampton University Client Technology Services (IT Helpdesk) provides a unique role as [&hellip;]","og_url":"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/","article_modified_time":"2025-06-10T19:37:53+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/","url":"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/","name":"Client Technology Services (IT Helpdesk) -","isPartOf":{"@id":"https:\/\/home.hamptonu.edu\/sbs\/#website"},"datePublished":"2024-05-23T07:24:21+00:00","dateModified":"2025-06-10T19:37:53+00:00","breadcrumb":{"@id":"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/home.hamptonu.edu\/sbs\/it-help-desk-client-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/home.hamptonu.edu\/sbs\/"},{"@type":"ListItem","position":2,"name":"Client Technology Services (IT Helpdesk)"}]},{"@type":"WebSite","@id":"https:\/\/home.hamptonu.edu\/sbs\/#website","url":"https:\/\/home.hamptonu.edu\/sbs\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/home.hamptonu.edu\/sbs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/pages\/403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/comments?post=403"}],"version-history":[{"count":8,"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/pages\/403\/revisions"}],"predecessor-version":[{"id":1294,"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/pages\/403\/revisions\/1294"}],"wp:attachment":[{"href":"https:\/\/home.hamptonu.edu\/sbs\/wp-json\/wp\/v2\/media?parent=403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}