How to Change or Unlock your Password:
Students and faculty, if you cannot log into a campus computer (or If you are locked out) and need to change your Infotech password you have several options:
You may also use one of the options below for assistance with Passwords. These methods are also available outside of normal business hours.
Call ATM Helpdesk : 757-727-5959
Reset your password using Password Manager. Please Note: All Hampton University students must first register in the Password Manager system in order to manage their InfoTech passwords, connect to network-based services such as email and remote library access, and to obtain login assistance. You will not be able to utilize Password Manager when you need assistance unless you have previously registered.
How to Change or Unlock your Password:
Passwords must be At least 12 characters, including at least 2 upper-case, 2 lower-case, 2 numbers, and 2 special characters
After Hours, send an email message for assistance. Staff will respond to your message as soon as someone is available to respond.
