How to: Request Assistance - ATM / IT Help Desk

Student Services

Faculty and Staff Services

Student Resources

Whether you need help installing Microsoft Office 365, accessing your HU email, installing antivirus software, or registering your devices to use campus Wifi, we can help you with it. Listed below are some of the services that we provide.

Instructor Resources

Our Helpdesk team members can assist you with several tech-related issues. Our mission is to support all of HU’s departments and offices by delivering prompt and effective service. Listed below are some of the services that we provide.

Still need assistance?

ATM Help Desk Office Hours:

ATTENTION: Our hours have changed due to COVID-19. Call us for more information.

To facilitate recent changes, the ATM modified hours are: Monday – Friday 8am-5pm (except holidays).  If you have any tech-related questions please create a Helpdesk Ticket by emailing helpdesk@hamptonu.edu.

  • For non-urgent questions and concerns, email: HelpDesk@hamptonu.edu
  • For urgent technology support, contact the Help Desk Coordinator

Do you need to know more about how to use our services?
Check out the "How-To" guides listed below.

MyCampus Portal and HUNet

HUNet Administrative Services where prospective students can apply to Hampton University or current students can update personal information, register for classes, view their grades and

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Password Manager

Use Password Manager to Change or Unlock your Infotech Password. Before using Password Manager, you must setup your account online. You will be asked to

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How To: Campus WIFI

Instructions for connecting to the Hampton University Campus Wireless Networks There are multiple WIFI Network SSID’s that can connect you to campus Wireless.   The process

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