Please follow the instructions below to set up VPN access and RDC for a user.

VPN Access

If you need to use Banner or access files on your work computer on-site, you will need to establish a Remote Desktop Connection. If necessary, contact the helpdesk to enable a Remote Desktop Connection to the work computer from outside via a VPN connection. (Email: HelpDesk@hamptonu.edu or call (757) 727-5959). Record the name or IP address of the computer which helpdesk technician will provide to you.

Step 1: Type: (in browser bar).

Step 2: Enter Infotech credentials to login (First.last name & password)

Step 3: Click on link: Windows 7/Vista/64/XP
(this link also works for Win 10 & some Macs; however, Win 10 is strongly recommended.)

Step 4: Click on ‘Run’ then download/install the AnyConnect Client.

Step 5: Once installation is complete you should see the “AnyConnect Security Mobility Client” icon in your Start section. Right-click on that icon to create a desktop shortcut for easy access.

Step 6: To confirm proper installation, click on that icon – a VPN box should appear at the bottom right of the computer screen.

Step 7: Prior to completing the next step, you need to ensure that you are not on the University’s network. Enable and connect to a hotspot if you are doing this on campus.

Step 8: Enter huasavpn.hamptonu.edu in the VPN box. Once prompted, enter your Infotech credentials again. Your VPN connection should be established.

Step 9: Once your VPN access has been established, you will connect to your “on campus computer”, via a Remote Desktop Connection. You can type in start column to find Remote Desktop. Again, make sure you know the name of or IP address of your work computer. [You can find your work computer name under THIS PC (RIGHT CLICK AND CLICK ON PROPERTIES).] Type in the PC name or IP address in the box, then click “Connect”.

Step 10: Click “Yes” to the warning message saying “The identity of the remote computer cannot be verified. Do you want to connect anyway?”

Step 11: Enter Infotech credentials, and click “OK”

You should now be remotely connected to your computer.
Please reach out to us if you have any questions or having any challenges.

Scroll to Top