Senior Manager – Media Services- DoIT

Hampton University Staff

The Senior Manager under Media Productions will play a pivotal role in enhancing and maintaining classroom technology, including the effective use and security of the Zoom platform. This position will support the strategic vision of leveraging technology to improve educational outcomes and ensure a seamless, secure, and user-friendly experience for all stakeholders.

Job Duties:

1. Classroom Technology Enhancement:

o Lead initiatives to integrate and upgrade classroom technology to support modern teaching methods.

o Evaluate and implement new technologies to improve the educational environment.

o Coordinate with faculty and IT teams to ensure technology meets instructional needs.

2. Zoom Platform Management:

o Oversee the use of the Zoom platform, ensuring its effective integration into classroom settings.

o Develop and enforce security protocols to protect data and privacy on the Zoom platform.

o Provide training and support to faculty, staff, and students on the use of Zoom.

3. Security and Compliance:

o Implement and monitor security measures to safeguard classroom technology and online platforms.

o Ensure compliance with institutional policies and industry standards related to technology and data security.

o Conduct regular security assessments and audits.

4. Project Management:

o Lead and manage projects related to classroom technology upgrades and Zoom integration.

o Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.

o Collaborate with cross-functional teams to achieve project goals.

5. Stakeholder Collaboration:

o Serve as the primary point of contact for faculty and staff regarding classroom technology needs and issues.

o Work closely with IT, academic departments, and other stakeholders to align technology initiatives with educational goals.

o Facilitate communication and feedback loops to continuously improve technology services

6. Training and Development:

o Develop and deliver training programs for faculty, staff, and students on classroom technology and Zoom usage.

o Create resources and documentation to support ongoing technology use and troubleshooting.

o Stay current with emerging technologies and trends in educational technology to inform training and development efforts.

Qualifications:

· Bachelor’s degree in Information Technology, Educational Technology, or a related field (Master’s preferred).

· Minimum of 5 years of experience in a similar role, with a focus on educational technology and online platforms.

· Proven experience with Zoom platform management and security.

· Strong project management skills, with experience leading technology-related projects.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

· Knowledge of data security and compliance standards related to educational technology.

Preferred Skills:

· Experience in a higher education setting.

· Familiarity with other classroom technologies and learning management systems.

· Certifications in project management or information security.

How to Apply:
Please submit a cover letter, resume, and a completed Application for Educational Support Staff Employment via email at HROffice@hamptonu.edu or fax to (757) 727-5969:

Office of Human Resources
Hampton University
Hampton, VA 23668
***No phone calls

Forms:
Visit Human Resources – Hampton University Human Resources to retrieve the educational support staff employment application and other supplemental application materials.