What type of help services will the ATM / Help Desk offer during Coronavirus?

Due to high call volume and to better address campus needs, Hampton University will be taking the following measures for tech support:

  • For all non-urgent support questions or issues, please email helpdesk@hamptonu.edu.
  • For urgent support questions, you may call the ATM/Help Desk (757-728-5959, Mon.-Fri. 8am-5pm) but you may incur wait times because of the volume.
  • While walk-in tech support is unavailable until further notice at all campus help desk locations, the Help Desk will still offer tech support for on-campus users via remote tools.

We apologize for the inconvenience this change may have. Please continue to check the CIT website for further updates.