Modernizing Campus Communication: New VoIP Phone System Brings Next-Level Communication

The University is modernizing its campus-wide communication infrastructure by transitioning from legacy analog lines to a cloud-based VoIP (Voice over Internet Protocol) system. This project will replace outdated hardware with a digital platform, ensuring our campus communication is more reliable, easier to manage, and ready for the future.

Photo of the Polyedge E220 desk phone
PolyEdge E220
Photo of the Polyedge E550 desk phone
PolyEdge E550

Why We’re Moving to VoIP

  • Work from Anywhere: This transition provides faculty and staff with much-needed flexibility. Your office extension is no longer tied to a desk. Faculty and staff can take calls through a computer or mobile app, making it easy to stay connected with students and colleagues whether in a lab, a classroom, or working remotely.
  • Enhanced Campus Safety: Beyond convenience, the new system enhances campus safety by providing precise location data to emergency responders (E911), identifying the specific building, floor, and room number during an emergency call.
  • Efficiency & Savings: By utilizing our existing internet network, the university reduces long-term maintenance costs and allows departments to instantly add or move lines while eliminating the need for expensive, specialized phone wiring in campus buildings.
  • Advanced Tools: Gain access to modern features like Voicemail-to-Email, integrated video conferencing, and the ability to instantly move or add lines as departments grow.

What to Expect

Installation of the new phones is being rolled out in phases by department. For more information, click the button below.

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