Once an account becomes past due, Hampton University will begin active collection
proceedings. The Collections Office will utilize options such as letters, emails or text messaging (Data Rates May Apply) which the intent is to urge students to contact the Collections office to arrange payment for their accounts.

It is important for students to contact us immediately to arrange payment for their account if they receive notice that their account is past due. Hampton University is more than willing to accept payment arrangements to facilitate payments of student accounts. It is also the student’s responsibility to keep the university abreast of changes in the demographic information.

After the Collections Office has exhausted its efforts of collecting a debt or any
correspondences to you are returned by the post office, the debt will be referred to a collection agency for further action.