Loans We Administer/Contact information for questions
Do I contact Hampton University/ECSI for all of my student loans?
The Collections office is responsible for the billing and collection of Federal campus-based and Institutional student loans. Heartland Campus Solutions ECSI (ECSI) handles the administration and billing for Hampton University student loans.
| Loans We Administer | Loans We Do NOT Administer |
|---|---|
| Federal Perkins Loans | *William D. Ford Direct Loans |
| Health Professions Loans | *Stafford Loans |
| Hampton University Institutional Loan | Private Loans |
| Nursing Loans | Parent PLUS Loans |
| Nurse Faculty Loans | |
* For information on these types of loans, please contact the loan servicing center that maintains your
loan. If you do not know which loan servicing center handles your loan, please contact the Collections
office at (757) 727-5610 or collectionoffice@hamptonu.edu.
Heartland Campus Solutions ECSI
Phone: 888-549-3274
E-mail: cservice@ecsi.net
https://heartland.ecsi.net
Hours: 7:30 am to 9:00 pm EST, Monday through Friday