Student Business Services

STUDENT REFUNDS

For the fastest way to receive a refund, students should create a direct deposit through
MyCampus Portal to have your refund deposited directly to the bank account of your choice. You will need the routing number and account number for the checking or savings account; you CANNOT use your debit card number.

After creating an account, it takes three business days before the bank account is ready to accept ACH deposits. In order for a student to have their refund reviewed and generated, a student must create their e-Refund account one week prior to the first day of the term beginning. Students may sign up for direct deposit at any time.

If a student enters an incorrect routing and/or account number or the bank account is frozen or closed, it may take up to 10 business days before we receive the funds back from the bank. The student should make corrections to the bank account by deleting the incorrect account and entering the correct information.

Note: Any direct deposit authorizations submitted to the Payroll Office as an employee is a separate process for the direct deposit authorization. For Student related refunds, you must follow the instructions provided above.

ENROLL IN STUDENT DIRECT DEPOSIT FOR ELECTRONIC REFUNDS

The Student Business Services office offers the convenience of having your financial aid refund to be directly deposited into your checking or savings account through eRefunds/Direct Deposit. It’s easy, free, and automatic. Refunds typically begin being processed after the end of the second week of classes once financial aid has been disbursed to student accounts.
Convenience – No waiting on mail to receive checks and deposit.
Quick Access – eRefunds are processed several times throughout the week and available once your banking institution posts the funds in your account. Once your refund is disbursed and pending in Touchnet, you can expect it to be in your bank account within 1-3 business days.
Safety – Prevents theft or loss of check.
 
How to Enroll For e-Refund/Direct Deposit
Before enrolling, you must know your bank’s routing number and your savings or checking account number. 
PLEASE DO NOT USE THE CHECK NUMBER.
 
2. Click on “STUDENT SECURED LOG IN”
c. ENTER YOUR STUDENT USER ID
d. ENTER YOUR PIN
i. Click “Login”
ii. “Forgot PIN? ENTER HUID and Select Forgot Pin? to start the reset
3. MAIN MENU – Click on “STUDENT” to review and selection student business options
4. STUDENT MENU – Click on “STUDENT ACCOUNT” for student business related options
5. STUDENT ACCOUNT MENU – Click On “Student Account – PiratePay Portal
6. Click on “Enter PiratePay Portal” to review your student account activities and processes.
7. For the first time setting up your E-Refund/Direct Deposit, you will need to set up your set up your security settings. Click on Security Settings.
8. After creating your two-factor authentication, go back to the homepage and click on Electronic Refunds.
9. Enter your demographic information, routing number, and account number. Be sure to review your information carefully before submitting.
IMPORTANT ON PAPER CHECKS – Student Business Services office only mails paper checks once a week and paper checks will not be available for pick-up with the Student Business Services Office. Please ensure your home address is correct with Hampton University.

ISSUANCE OF PAPER CHECKS

If you do NOT sign up for direct deposit, a check will be printed and mailed to the mailing address listed on your student account. For students who do not receive their refund checks in a timely manner, a stop payment (initiated through the Student Business Services Office) cannot be processed until 2 weeks from the mail date of the check. The stop payment, re-issuance, and mailing of the replacement check takes approximately 10 days. It is recommended that you sign up for direct deposit to avoid this possible 3-4 week delay.

Creating a direct deposit account is the fastest way to receive your refund!

 

FEDERAL PLUS LOANS - PLUS LOAN APPLICATION OF PAYMENT TO STUDENT’S ACCOUNT

Federal PLUS loans are for graduate/professional students and parents of dependent
undergraduate students. Borrowers can use PLUS loans to help meet the cost of attendance or cover a student’s expected family contribution (the amount of money the government expects the parents and student to provide each year for the student’s education).

Per the Federal Guidelines on Federal PLUS loans, Hampton University will first apply the loan funds to the school account to pay for tuition, fees, room and board, and any other school charges. Any additional loan funds will be paid to the student as a credit balance (with your authorization) or sent to you (if the PLUS LOAN amount is greater than the overall cost of the tuition, fees, room and board). All loan funds must be used for education expenses.

If the Federal PLUS LOAN is greater than all of the total amount of the current semesters fees would a refund be issued to the person (Parent) who applied and was approved for the loan would receive a refund.

All other related financial aid (Federal student loans, grants or scholarships) are applied to the student account to cover any additional related costs for a student’s semester fees. At that time, any eligible refund would be issued to the student.

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