• The HC provides treatment to include but is not limited to: minor injuries, cold/flu, COVID-19, strep throat, mononucleosis, urinary tract infections, provides blood pressure readings, male/female reproductive health care and screenings.
• Laboratory services (some tests are performed on site; some tests are sent to a referral for services)
• Referral to specialists such as: GYN for Nexplanon and IUD removal/insertion, urgent care or the emergency room
• Health Education to include but is not limited to: Sexual Health, Nutrition, Substance Use, Tobacco/Vaping, Exercise
• Medical Leave of Absence Consultations

No, the HC is not staffed with licensed counselors or psychologists. For counseling services, please connect with our Hampton University Student Counseling Center or at 757-727-5617.

Yes, you can schedule an appointment with the Certified Health Education Specialist located in the HC to receive health related advice.

Students who are seen by a provider at the HC can expect to be treated with respect in a non-judgmental manner, regardless of the reason they are being seen. The duration of your visit will depend on your paperwork being completing promptly, reason for your appointment, and availability of rooms barring any unforeseen circumstances. A typical visit may last at least 30-60 minutes pending the factors above.

There is no fee for office visits provided at the HC; however; the student is financially responsible for all laboratory tests, radiology tests, prescriptions, immunizations, health care services received off-campus, and miscellaneous services. A list of pricing for procedures and tests performed and completed by the HC can be found here. Pricing may vary for prescriptions, major medical expenses for emergency room visits, hospitalization, diagnostic testing and referral to specialists as these facilities charge their own fees.

• Appointments may be made on your Patient Portal or by calling 757-727-5315.
• Appointments should not be scheduled during class times, and it is the responsibility of students to schedule accordingly.
• You will need to bring your current, validated HUID card and your insurance card to your scheduled appointment

Same-day appointments may be available with a Provider. Please call the HC at 757-727-5315 between 8:00 a.m. and 5:00 p.m., Monday through Friday, to check availability.

Walk-in appointments are acceptable for emergency situations only.

If it is necessary to reschedule or cancel an appointment, please call 757-727-5315 at least 24 hours before your appointment or as soon as possible prior to your scheduled appointment.

• Log into your Patient Portal. You may need to sign up if you have never logged in before.
• Once you sign in, ensure your forms are completed by clicking the “Forms” tab. The registration form under “Active Forms” must be completed for every visit.
• Your insurance form only has to be completed one time unless your insurance information has changed.
• You will need to bring your current, validated HUID card and your insurance card to your scheduled appointment

• When scheduling your appointment, include all symptoms/issues that you may be experiencing so that the staff can be fully prepared.
• After scheduling your appointment, complete your insurance and registration forms in the Patient Portal in its entirety. This will cut down on your time in the waiting area.
• Arrive 15 minutes early to check-in and ensure everything for your appointment has been received through the portal.
• Knowing your medical history will allow a more seamless flow of your visit if you are able to share with our staff pertinent medical history.
• Bring any documentation, medication or information related to your medical history or current problem.

We are located across the street from the Childhood Development Center, Eva C. Mitchell. Our physical address is: 132 William R. Harvey Way, Hampton, VA. 23668

No, the HC does not provide services for the insertion or removal of Nexplanon and IUD. We can provide a referral to an outside GYN once you have attended a HC appointment to discuss.

• The HC does offer consultation and administration of depo-provera injections. The HC does not provide the depo-provera medication. You can bring the medication with you to your appointment or the HC provider can give a prescription for you to fill the medication at a pharmacy and bring back to the HC for administration of the depo-provera. The HC provider will let you know if a pregnancy test is required.
• There is a charge for administration of the depo-provera and the pregnancy test that you will be responsible for paying.

• If you have a medical emergency and you reside in on-campus residency at Hampton University, please call 757-727-5666 for the campus police to dispatch EMS
• If you have a medical emergency and you reside off-campus, please call 911
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• No, however, if you and Provider are in agreement that it would be best to disclose something to parents, we (Provider and student together) do everything we can to facilitate the process, including speaking with parent(s) over the phone. Providers cannot disclose anything to parents without your written consent if you are 18 years or older.
• The exceptions are situations of the likelihood of harm to self or others, loss of ability to care for self, disclosure of child or elder abuse, or you are under the age of 18.

Hampton University offers a broad range of services for academic counseling and assistance. However, you will need to seek help from The Student Success Center (757-727-5913) or Student Support Services (757-727-5611)

• The HC only provides documentation for students who have been engaged in services at the clinic. Retroactive letters for those who have not been seen at the HC are not provided. Please feel free to contact the HC provider if you have questions.
• Class absences must be reconciled between the student and their professor.

We are staffed with medical doctors, nurse practitioners, licensed nurses, medical laboratory technicians and medical office professionals.

• Under typical circumstances, there cannot be anyone accompanying you during your visit at the HC. After thorough discussion with the Provider, there may be circumstances where a roommate’s presence may be appropriate. Additionally, if you (the student) provide verbal or written consent for your parent to attend your visit, then your parent may attend.
• If you are under 18 years of age, your parent or legal guardian can accompany you during your visit at the HC without your verbal or written consent.

When a student is admitted to a hospital either voluntarily or involuntarily, prior to returning to the University, s/he will be required to provide medical information to the University Health Center Director and/or the Director of the Student Counseling Center. Please see the Student Handbook for additional information about the medical leave of absence policy.

Hampton University requires all students to be medically cleared to move on-campus and/or stay enrolled in courses. Please see the Medical Clearance requirements here .

No, our services are only rendered to enrolled, Hampton Students with a current, validated HUID card.

No, our services are only rendered to enrolled, Hampton Students with a current, validated HUID card.

For after-hours assistance, you should call campus police at 757-727-5259 to be connected with the on-call nurse. For additional information, please visit https://home.hamptonu.edu/healthcenter/hours-of-operations-and-emergencies-copy/

You can scan one of our QR Codes on the yellow flyers that say “Student Feedback Survey” while you are in the waiting room, exam room or exiting the building. You can also go to the Student Feedback Link and provide your comments there. We have our Google Form set up to receive responses completely anonymously. We do not have the settings turned on to keep your email addresses, and we do not have questions for any identifying information.

Health insurance is not required to schedule an appointment and be seen at the HC. You would have to have your own personal health insurance or the University’s SHIP for prescriptions and processing of any charges incurred during your visit.

• If your coverage is a HMO and it does not provide guest privileges, it does not meet the University’s insurance requirement criteria. Undergraduate and International students will be automatically enrolled in the University sponsored Student Health Insurance Plan (SHIP) and the premium will be billed to the student account, unless proof of adequate health insurance coverage is submitted.
• Students who already have health insurance for the entire academic year and meet the above requirements must submit a waiver. The waiver request must be approved to avoid being enrolled in, and billed for by the University.
• Information about the enrollment waiver process will be provided to all students from student accounts in the business office in the summer of the current school year.